Enterprises regularly have needs for constant Technology work which do not fall in the ambit of traditionally software development needs. These could typically be:
Data ManagementData Scraping, Data Mining, Data Compilation, Data Classification, Data Inference & Analysis
DatabasesDatabase Management, Database Monitoring, Performance Optimization
Application Support & MaintenanceConstant Product/Solution Maintenance, Product Enhancement Management, Software Lifecycle Management
Quality AssuranceIndependent Verification & Validation, Outsourced QA Processes
Infrastructure & Network ManagementNetwork Architecture & Design, Infrastructure Audits, Performance Tuning and Optimization
Customer Relationship ManagementNon-voice Contact Centre Processes, Outsourced Sales and Marketing Activities
Cyquent’s IT outsourcing services enable you to manage ever changing technology management cycles in a cost-effective manner. It will reduce the total cost of ownership (TCO) of your technology assets and align IT with your core line of business.
Our Offshore Center of Excellence (OCE) in Bangalore, India has almost two decades of experience in effectively servicing global clients with quality technology solutions at cost effective budgets
Our fine-crafted processes over the years lend an assured success factor to our clients. Initially our core transition team comprising of Project Manager(s), Technical Leads and Business Analysts engage with your managers, subject matter experts (SME) and architects to quickly understand your technology, process and methodology. Thereafter we setup up service levels and protocols to ensure seamless maintenance and support and subsequently meet and exceed agreed service level agreements (SLAs). Our approach focuses on long-term service reliability, root-cause analysis, troubleshooting, and performance reporting. This frees up internal resources for critical IT initiatives, optimizes overhead of supporting business and reduces total cost of ownership (TCO).